Taya01 FAQ — Your Questions, Answered

You must be at least 21 years old to register and play on Taya01. This is in accordance with Philippine gaming regulations. By creating an account, you confirm that you meet this age requirement. Taya01 reserves the right to request age verification documents at any time, and accounts found to belong to underage users will be immediately suspended.

No. Each player is allowed only one Taya01 account. Creating multiple accounts is a violation of our Terms & Conditions and may result in the permanent suspension of all associated accounts and forfeiture of any balances. If you've forgotten your login details, use the password reset option on the Login page instead of creating a new account.

Go to the Login page and click "Forgot Password." Enter your registered email address or Philippine mobile number and we'll send you a reset link or OTP. Follow the instructions to set a new password. For security, choose a strong password that you don't use on other platforms. If you continue to have trouble accessing your account, contact our support team via the email address listed at the bottom of this page.

Account verification (Know Your Customer / KYC) may be required before processing your first withdrawal or when your account reaches certain activity thresholds. You'll be asked to submit a valid Philippine government-issued ID — such as a PhilSys National ID, passport, driver's license, or SSS/GSIS card — along with a selfie for identity confirmation. Verification is typically completed within 24 hours on business days.

Taya01 supports a wide range of Philippine payment options including GCash, PayMaya, BPI, BDO, and Metrobank. Visa and Mastercard debit/credit cards are also accepted. All transactions are processed in Philippine Peso (₱) with no currency conversion fees. We're continuously adding more local payment options to make depositing as convenient as possible for players across the Philippines.

The minimum deposit on Taya01 is ₱50 for most payment methods including GCash and PayMaya. Bank transfer minimums may vary depending on your bank's own transaction limits. There is no maximum deposit limit, though large deposits may trigger additional verification steps for security purposes. Deposits are credited to your Taya01 account instantly in most cases.

GCash and PayMaya deposits are credited instantly — usually within seconds of completing the transaction. Bank transfers (BPI, BDO, Metrobank) may take between 15 minutes and 2 hours depending on your bank's processing time. If your deposit hasn't appeared after 2 hours, please contact our support team with your transaction reference number and we'll resolve it promptly.

Taya01 does not charge any fees on deposits. However, your payment provider (e.g., your bank or GCash) may apply their own transaction fees depending on your account type. We recommend checking with your payment provider beforehand. To avoid any surprises, most players use GCash or PayMaya for deposits since these typically have zero transaction fees for standard transfers.

Log in to your Taya01 account and go to the Withdrawal section in your account dashboard. Select your preferred payout method — GCash, PayMaya, BPI, BDO, or Metrobank — enter the amount you wish to withdraw, and confirm the request. Make sure your account is fully verified (KYC complete) before submitting a withdrawal. Unverified accounts may experience delays or have withdrawal requests held pending verification.

Most Taya01 withdrawals are processed within 1 to 24 hours. GCash and PayMaya withdrawals are typically the fastest — many players in Manila, Cebu, and Davao receive their funds within an hour during business hours. Bank transfers to BPI, BDO, and Metrobank may take up to one business day. Withdrawals submitted on weekends or Philippine public holidays may take slightly longer to process.

The minimum withdrawal amount on Taya01 is ₱100. There is no maximum withdrawal limit for standard accounts, though very large withdrawals may require additional identity verification. Bonus winnings may be subject to wagering requirements before they can be withdrawn — please review the specific bonus terms in your account or on the promotions page for details.

Common reasons for a delayed withdrawal include: incomplete KYC verification, unmet bonus wagering requirements, a mismatch between your account name and your payment account name, or a high volume of withdrawal requests during peak periods. If your withdrawal has been pending for more than 24 hours, please contact our support team with your withdrawal reference number. We'll investigate and resolve it as quickly as possible.

Taya01 currently offers seven featured titles: Bingo Fishing, Dragon of Demons, Win, WL Live, Dragon Fishing 2, Fortune Ox, and Blackjack MH. The library spans fishing games, live casino, slots, and card games. New titles are added regularly — visit the Game page for the full and up-to-date list.

All Taya01 games use certified Random Number Generator (RNG) technology to ensure that every spin, hand, and shot produces a completely random and fair outcome. The RNG systems used on the platform are regularly audited by independent testing bodies. Live casino games like WL Live use real dealers and physical equipment streamed in real time, adding another layer of transparency. Taya01 is committed to providing a fair gaming environment for all players.

Some Taya01 games offer a demo or practice mode that lets you explore the gameplay mechanics without wagering real money. This is a great way to get familiar with a new game before committing your balance. Check the individual game page to see if a demo mode is available. Note that winnings from demo play cannot be withdrawn — only real-money play generates withdrawable winnings.

If your internet connection drops during a game session, Taya01's system will automatically record the state of your game at the point of disconnection. When you reconnect and log back in, your session will resume from where it left off, and any bets already placed will be settled according to the game outcome. If you believe a disconnection caused an error in your balance, contact support with the date, time, and game name and we'll review the session logs.

Yes! The Taya01 app is available for both Android and iOS devices. Android users can download the APK directly from the App page. iOS users can add Taya01 to their home screen as a Progressive Web App (PWA) for a near-native experience. You can also play all Taya01 games directly through your mobile browser without downloading anything — just visit taya01.app and log in.

Visit the App page on your Android device and tap the download button to get the Taya01 APK file. Before installing, go to your phone's Settings > Security and enable "Install from Unknown Sources" (or "Allow from this source" on newer Android versions). Once enabled, open the downloaded APK file and follow the on-screen prompts to complete installation. The app is lightweight and works well even on budget Android phones commonly used across the Philippines.

Absolutely. The official Taya01 app is only available through the App page on this website. Always download from the official source to ensure you're getting the genuine, malware-free version. Be cautious of third-party sites or social media links claiming to offer the Taya01 app — these may be fraudulent. The official app is regularly updated and scanned for security vulnerabilities to keep your device and account safe.

Taya01 uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. Your financial information is never stored in plain text, and payment processing is handled by certified payment gateways. We follow strict data protection practices in line with the Philippine Data Privacy Act of 2012 (Republic Act 10173). For full details on how we handle your data, read our Privacy Policy.

If you notice any suspicious activity on your Taya01 account — such as unrecognized logins, missing balance, or changed account details — change your password immediately via the Login page and contact our support team right away. We recommend enabling two-factor authentication (2FA) on your account for an extra layer of security. Never share your password or OTP with anyone, including people claiming to be Taya01 staff.

Taya01 provides built-in responsible gaming tools accessible from your account settings. You can set daily, weekly, or monthly deposit limits to help manage your spending. Once a limit is set, it takes effect immediately and cannot be increased for a 24-hour cooling-off period. You can also set session time reminders so you're notified when you've been playing for a set amount of time. Visit our Responsible Gaming page to learn more about all available tools.

Yes. If you feel you need a break from gaming, Taya01 offers a self-exclusion feature that lets you temporarily suspend your account for a period of your choosing — from 24 hours up to several months. You can also request a permanent account closure. To activate self-exclusion, go to your account settings or contact our support team. During a self-exclusion period, you will not be able to log in, deposit, or place bets. We take responsible gaming seriously and will honor all self-exclusion requests promptly.

If you or someone you know is struggling with problem gambling, please reach out for help. Taya01 encourages all players to gamble responsibly and within their means. You can find self-assessment tools, support resources, and guidance on our Responsible Gaming page. PAGCOR (Philippine Amusement and Gaming Corporation) also provides responsible gaming resources and support programs for Filipino players. Remember: gambling should always be fun, not a source of financial stress.